Patient Access Miamisburg Full-time First Shift

Responsibilities & Requirements

This network-wide position, under the direction of the Pre-Access Manager, Kettering Health, is responsible to facilitate the patient intake process by obtaining and validating precertification’s on scheduled outpatient services, sleep studies, radiation oncology, elective scheduled surgeries and/or additional services as needed. The Representative reviews insurance verification and obtains/validates precertification information when required at each encounter to ensure accurate and complete billing. This highly visible position must be aware of the importance and impact this position has on KH denial and public relations. The representative provides exceptional customer service to our patients, providers and all other departments and is always expected and required to be exhibited

Minimum Education

• High school diploma required

Minimum Work Experience

• One-year customer service experience required

Preferred Qualifications

• Previous registration/medical/billing office experience