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PATIENT REGISTRATION I - PATIENT ACCESS - TROY - RESOURCE

Troy, OH

Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it’s by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Campus Overview

Kettering Health Troy 

  • Kettering Health Troy, formerly Troy Hospital, a three-story, nearly 150,000-square-foot hospital using the latest technology and offering several outpatient services. 
  • Accredited by the American College of Emergency Physicians as a Level 3 Geriatric Emergency Department in 2020.
  • Services include cardiac testing, emergency, intensive care, lab, imaging, surgery and a medical office building for physician practices.  
  • 28 bed facility.  

Responsibilities & Requirements

Patient Registration I position’s major duties include, but are not limited to the following:

  • Registering patients while demonstrating strong guest relations and exceptional customer service and effective communication.
  • Reviewing all scheduled outpatient visits prior to service to ensure that all patients have been screened for discounts
  • Ensuring that payer sources and payment arrangements and options have been discussed
  • Assist patients with the completion of Financial Assistance Forms, HCAP Application and Medicaid Applications (if applicable)
  • Review an account for quality and confirmation and can demonstrate the ability to update all aspects of a patient account
  • Demonstrate knowledge of all compliance or legally required registration forms, consents, literature and documents

Preferred Qualifications

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