Responsibilities:

• Requires ability to operate specialized communications radio equipment
• Requires ability to remain calm and perform duties under emergency and high stressed situations
• Requires ability to respond quickly and accurately to all telephone and/or radio inquires; request for assistance in emergency and non-emergency medical or police related matters
• Requires general knowledge of department and medical center information in offering assistance and direction to visitors etc.
• Requires professionalism when in contact with staff, visitors, patients or other Emergency Medical staff
• Requires ability to maintain professionalism during confrontation that may occur during telephone or face-to-face interactions
• Operate and monitor multiple in-house CCTV, alarm and access systems including the computer aided dispatch (CAD) taking necessary action when needed
• Requires dispatching police related emergency and non-emergency calls
• Use of Matrix card access system

Qualifications:

• High school diploma or GED.
• Valid Ohio Driver license or State ID card.
• Ability to obtain CPR certification upon hire.
• Skill in typing; computer operation; use or operation of radio and related equipment.
• Knowledge of applicable rules, regulations, policies and laws that address public safety related aspects in the health care setting (preferred).
• Previous experience in law enforcement as dispatcher desirable
• Never charged or convicted with a disqualifying offense per Ohio Administrative Code 3701-13-05.