Jobs filters
IT ANALYST I - IS MEDICAL INFORMATICS - MIAMISBURG - FT/DAYS
Miamisburg, OHKettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it’s by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.
Responsibilities & Requirements
Utilizing agile and other applicable frameworks as a guide, IT Analyst I team members work as part of a collaborative team to solve customer issues and support mission-critical healthcare applications and systems. The IT Analyst I utilizes analytical thinking to understand and document new requirements and workflows with the goal of maximizing the value created for their customers. The IT Analyst I participates in all phases of the software development lifecycle including design, development, and test and performs other duties as assigned.
- Provide prompt support of customer issues, identifying the root cause and developing creative solutions to correct application problems. Consistently utilizes critical thinking and analytic abilities in seeking and resolving issues.
- Provide support for assigned applications by maintaining vendor recommended application version
- Maintain server health through patching, reboots, and supported software versions
- Participate in on-call rotations to provide off-hours application support
- Collaborate with stakeholders to understand operational needs, risks and requirements of projects and enhancements. Gather, document, and analyze requirements (business, data, and integration) and workflow processes.
- Participate in the design process and complete the assigned tasks for development and unit/integration testing
- Develop and maintain application support documentation. Educate end-users and team members as needed.
Minimum Education/Experience
- Associate degree or equivalent combination of education, certification, and experience required
- 1 to 2 years of relevant experience
Required Licenses
Obtain applicable certifications within 1 year of hire, when required.
- ITIL Certified (Information Technology Infrastructure Library)
- Epic Certification
- CompTIA A+ Certification (Computer Technology Industry Association)
- SQL Certification
- CSD Certification (Certified Scrum Developer)
- OnBase Certification
- RHIT (Registered Health Information Technologist)
- RHIA (Registered Health Information Administrator)
- 3M 360 Systems Administrator
- CAHIMS (Certified Associate in Healthcare Information and Management Systems)